We made our name in hospitality because our ideas got people talking. Today, it is still the first thing new clients come to us for.
Consultancy
What we help with
Brand strategy
Brand audit
Seasonal package of ideas
One off ideas session
Business growth
Customer journey
Restaurant concept
Brand expansion
Guest loyalty
Marketing and social content
We approach brands with smart ideas that guests remember after they leave.
Our strategy sessions target specific areas of your business and give you the tools you need to get back on track and grow. We can help you expand your customer base or get more repeat customers. We know how to get customers talking about you in the best way possible. In a nutshell, we have a track record of helping profitable businesses become more profitable.
Examples of consultancy
Three common ways to grow your business …
Restaurant Concept
Perhaps you acquired a commercial space and are working out the best use for the space? Our strategy workshops demonstrate the pros, cons and opportunities of potential business types and plan how each will fit into your space. We create visuals for you so you can see what you will get before you even begin. To see an example, have a look at our case study for Dish here.
Customer Loyalty
Our unique take on growing customer loyalty is one of our most popular offerings. We become one of your customers and do a deep dive into your guest’s full experience. We then design a creative audit of the findings. We provide you with an action list of opportunities and areas for development. Because we are coming to your business with fresh eyes, we spot opportunities that will benefit your business growth and will encourage loyalty amongst existing and new customers.
Customer Journey
In order to create a seamlessly enjoyable experience for your guest we position visual cues at various points across your guest’s experiential path. What are the things you are most proud of? Let us show them to your guests in a visual, experiential way. We can do that for you in a way that’s enjoyable and helpful to the guest.
